Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") form a legally binding agreement between you ("you", "your") and Zengi Technologies ("we", "us", "our"), a technology company registered in Nigeria. They apply to your use of our website at zengitech.com and any related services, products, content or applications we provide.

By browsing our website, creating an account, submitting a contact form, subscribing to our newsletter or engaging our services, you confirm that you have read, understood and agree to these Terms and our Privacy Policy.

Our Services

Zengi Technologies provides software development, IT consulting, digital transformation, web and mobile application development, and related technology services. The specific scope of any engagement is governed by a separate written agreement or statement of work ("SOW") signed by both parties.

Eligibility

You must be at least 13 years old (or the age of majority in your jurisdiction) and legally capable of entering into binding contracts to use our services. If you use our services on behalf of an organisation, you confirm you have authority to bind that organisation.

Changes to services

We may modify, suspend or discontinue any part of our services at any time, with reasonable notice where practicable. We are not liable to you or any third party for any such modification, suspension or discontinuation, except as expressly provided in a signed SOW.

Your Account

Certain parts of our services require an account. When you create one, you agree to:

• Provide accurate, current and complete information.
• Keep your password confidential and never share it.
• Notify us immediately of any unauthorised access to your account.
• Take responsibility for all activity that occurs under your credentials.

We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised, are being misused, or that violate these Terms.

Acceptable Use

You agree not to:

• Use our services for any unlawful, fraudulent or malicious purpose.
• Attempt to gain unauthorised access to our systems, accounts or data.
• Interfere with the proper functioning of our website or services.
• Upload or transmit viruses, malware, ransomware or any harmful code.
• Scrape, harvest or extract data from our services without written permission.
• Reverse-engineer, decompile or disassemble any part of our software.
• Impersonate any person or entity, or misrepresent your affiliation.
• Send unsolicited commercial communications (spam) through our systems.
• Infringe the intellectual property, privacy or other rights of any third party.

Violation of this section may result in immediate suspension or termination of your account, and may expose you to civil or criminal liability.

Fees, Payments & Invoices

Fees for our services are set out in the relevant SOW, quotation or invoice. Unless otherwise stated:

• Invoices are due within the period stated on the invoice (typically 14–30 days).
• All amounts are exclusive of applicable taxes, which will be added where required by law.
• Late payments may attract interest at the rate specified in the SOW or, if none, the maximum rate permitted by law.
• We may suspend work on any project where undisputed invoices remain unpaid after reasonable written notice.

Refunds

Unless required by law, fees paid for services already delivered are non-refundable. Refunds for undelivered work are handled on a case-by-case basis under the terms of the applicable SOW.

Intellectual Property

Our content

All content on this website — including text, graphics, logos, code, designs, images and compilations — is the property of Zengi Technologies or its licensors and is protected by copyright, trademark and other intellectual-property laws. You may not copy, reproduce, modify, distribute or create derivative works without our prior written consent.

Client deliverables

Ownership of custom work product created for a client is governed by the applicable SOW. Unless otherwise specified, ownership of final deliverables transfers to the client upon full payment, while we retain ownership of pre-existing tools, frameworks, libraries and know-how used to create them.

Feedback

If you provide feedback, suggestions or ideas about our services, you grant us a non-exclusive, perpetual, royalty-free licence to use them to improve our offerings.

Third-Party Services

Our website and services may include links to or integrations with third-party websites, tools or services (for example, Google sign-in, payment processors, email providers). We do not control those third parties and are not responsible for their content, policies or practices. Your use of a third-party service is governed by that third party's own terms and privacy policy.

Disclaimers

Our website and any free content are provided "as is" and "as available", without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that:

• The website will be uninterrupted, timely, secure or error-free.
• Any defects in the website will be corrected.
• The website or its servers are free of viruses or other harmful components.
• Content is complete, accurate or current at all times.

Warranties applicable to paid engagements are set out exclusively in the relevant SOW.

Limitation of Liability

To the maximum extent permitted by law, Zengi Technologies, its directors, employees, agents and suppliers will not be liable for:

• Indirect, incidental, special, consequential or punitive damages.
• Loss of profits, revenue, data, goodwill or business opportunities.
• Any loss arising from your use of, or inability to use, our website or services.

Where liability cannot be excluded, our total aggregate liability to you in connection with any engagement will not exceed the total fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim, or the amount expressly agreed in the applicable SOW, whichever is greater.

Indemnification

You agree to indemnify and hold harmless Zengi Technologies and its personnel from any claims, damages, liabilities, costs or expenses (including reasonable legal fees) arising out of your breach of these Terms, your violation of any law, or your infringement of any third-party right.

Suspension & Termination

We may suspend or terminate your access to our services immediately, without prior notice, if:

• You materially breach these Terms and fail to remedy the breach within a reasonable period after written notice.
• We are required to do so by law or court order.
• Continuing to provide the service would expose us or others to legal, financial or security risk.

On termination, your right to use the services ends immediately. Provisions that by their nature should survive termination — including intellectual property, disclaimers, indemnities and limitation of liability — will remain in force.

Changes to These Terms

We may update these Terms from time to time. Material changes will be announced on this page, and where appropriate by email to registered users. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes take effect means you accept the revised Terms. If you do not agree, you must stop using our services.

Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict-of-law principles.

Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within thirty (30) days, the dispute shall be referred to the exclusive jurisdiction of the courts of Kano State, Nigeria.

General Provisions

Entire agreement

These Terms, together with our Privacy Policy and any signed SOW, constitute the entire agreement between you and us relating to the subject matter and supersede all prior understandings.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

No waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or successor in connection with a merger, acquisition or sale of assets.

Contact Us

Questions about these Terms? We're happy to help.

Legal entity: Zengi Technologies, Kano, Nigeria.